| Helpline Area |
Contact Number |
| Customer Registration and related queries - CIL & SCCL Spot e-auctions |
Toll Free Number :
 1800 419 20001
(10:00 A.M. to 6:00 P.M.) (Monday to Saturday) (Excepting National Holidays)
|
| Customer Registration and auction query - Other than CIL clients for Spot e-auctions (NEW) |
| Registration Renewal |
| Bidder Identity Card |
| Queries during e-auction (Control Room)/ EMD Deposits / Auction Participation |
| EMD Refund |
| Digital Signature Certificate(DSC) Procurement Sale of Coal Publications & Reports Sale of Coal Special Packages |
| Customer Registration & Auction operation Related Query, SAIL ISP Spot e-auctions(Jhama & Slurry), Consumer Registration and query - CIL Forward Auction - Normal & Special,
Buyer Management & Customer Meets, Auction query for any non - CIL products. |
| Resolution via Turant Upaay |
| Chief Complaint Officer (KAUSHIK MITRA) |
9163348091 / 033-66106470 |
| *Email to us at coaljunction@mjunction.in for your feedback and suggestions.* Resolution via Turant Upaay : - Customers are
requested to login to www.coaljunction.in & register their feedback under "Feedback" option, available inside their login, for resolution via "Turant Upaay ". |